■JT201 Product Information
-Product specifications-

※The billing amount is invoiced monthly and will be automatically withdrawn from your credit card on the 25th of each month.

■ Contract details
- Usage period and price -
①6 month plan ➡ 3,200 yen (tax included)/month
②12 month plan ➡ 2,900 yen (tax included)/month
(*Insurance service subscription: 300 yen (tax included)/month)

※If you exceed 3GB in a day, there may be a speed limit. (This is at the discretion of the carrier and we cannot determine the timing.)
※There is no daily bandwidth limit.
※To those who wish to extend the service:
Please pay the extension fee on the Extended Usage page.
*If you cancel during the contract period, you will be charged a cancellation fee of 5,000 yen (tax included).
*If you are using the service in the current month, please check the shipping information below for the shortest possible shipping time.

■Notes

●Before using the product, please make sure that all accessories are in order.
●In the unlikely event that the product is damaged, incomplete, or defective, parts are missing, or the product differs from the order, please check the following information and contact us from the Contact Us page within 5 days from the date of arrival of the product in question.

－About shipping－
●Free shipping is available nationwide.
●If you wish to use the rental equipment during the current month, we will ship the equipment in 5 days at the earliest.
●We will deliver the rental equipment to your home on the rental start date (the day you start using the equipment). If you are not at home and do not receive the rental equipment on time, the rental start date (start of use date) will not change.

-About returns-

●No need to return it.

-About the contract-
If you wish to extend the period, you will need to place a new order and pay the renewal fee.
●(If the day falls on a Saturday, Sunday or public holiday, the deadline is the previous business day) [Regarding refunds in the event of a problem] In principle, we will only respond if you contact us within three days of receiving the product. Even if you are unable to use the product due to a problem on our side, we will not be able to provide a refund if you do not contact us. Similarly, we will not be able to provide a refund if you purchase equipment at your own discretion. When issuing a refund, it will take at least one month for us to confirm your usage status with the telecommunications carrier or wholesaler and to review the situation.
●If any rental items or accessories other than the Wi-Fi router are lost or damaged, we will charge you the following compensation fees.

-Notes-
●When applying, Hanabi Mobile will ask you to upload identification documents to verify your identity. Please upload an image of your identity verification document and we will conduct a document review.

For the upload procedure, Upload your identity verification documents. Please submit one of the following documents (driver's license, health insurance card, residence card, passport)

■For Foreign Residents: We will ask you to upload your personal identification documents (Japan Residence Card) to verify your identity at the time of application. Please upload an image of your identification documents for document screening.

●Please send us at : hanabi@g-gateway.com