●When using standard mode, there is no upper limit on monthly communication amount. However, in order to avoid network congestion, if a large amount of data communication is used within a certain period, communication speeds may be restricted during busy times.
● This speed is the maximum speed on the system, and the speed will vary depending on the usage environment, line status, connection status, etc.
●Before using the product, please check that all accessories are included.
●In the unlikely event that the product is damaged, defective, or defective, or parts are missing, or you receive a product that is different from the one you ordered, please check the following and contact us from the inquiry page within 5 days from the date of delivery of the product. .

－About shipping－
●Free shipping is available nationwide.
●If you wish to use the rental equipment during the current month, we will ship the equipment in 5 days at the earliest.
●We will deliver the rental equipment to your home on the rental start date (the day you start using the equipment). If you are not at home and do not receive the rental equipment on time, the rental start date (start of use date) will not change.

ーReturn of rental WIFIー
●The day following the rental end date (end of use date) is the return date for the loaned equipment.
●Please return the rental equipment in the enclosed return envelope and drop it in the nearest post office box. The date of return will be the day after the end of the rental period.
●If you do not notify us of any overdue rental, your rental will be suspended. In addition, a ¥500/day late fee will be .
●In the event that the rental period is overdue and the product is not returned by the end of the rental period, or if the product is damaged or lost after the rental period, the customer will be notified and billed for the damage or loss of the product.

－About the contract－
●In case of extension, you will need to place another order. Please pay the continuation fee.
●If the device is not returned, the charge will be ¥ 16,500 (tax included) per device.
●SIM reissue fee: 3,300 yen (tax included)
●(In the case of a Saturday, Sunday, or a national holiday, the closing date will be the previous business day. If you have not contacted us, we will not be able to issue a refund even if you were unable to use the product due to a defect on our side. Similarly, if you have purchased equipment at your own discretion, we will not be able to issue a refund. It will take at least one month for the telecommunication carrier or wholesaler to confirm and examine the usage status for refunds.
●In the event of loss or damage to rental items or accessories other than the Wi-Fi router, the following reimbursement fee will be charged.
● If you lose or damage rental items or accessories other than the Wi-Fi router, we will charge you the following compensation.

-Notes-
●When applying, Hanabi Mobile will ask you to upload identification documents to verify your identity. Please upload an image of your identity verification document and we will conduct a document review.

For the upload procedure, Upload your identity verification documents. Please submit one of the following documents (driver's license, health insurance card, residence card, passport)

■For Foreign Residents: We will ask you to upload your personal identification documents (Japan Residence Card) to verify your identity at the time of application. Please upload an image of your identification documents for document screening.

●Please send us at : hanabi@g-gateway.com