★Licensing
1. How is the lease applicable?
[Lease purchase submitted by Aji Shoten] → [Confirmed product lease and lease period] → [Confirmed delivery address] → [Proceed payment procedure] → [Product delivery]
2.Can I make an appointment by phone?
Consultation contract on SNS line, illegal reception phone reservation.
3.Tax fee
Please refer to the page for each WIFI machine's rental fee and sales product page.
★Usage instructions
1. Lawless opening machine/lawless progress charge.
→ Replacement of charging cable or charging head and charging of other accessories. (Possible additional causes of illegal progress charging)
→In the situation of a problem with some accessories, it is possible that the cause is the battery or the machine or the battery connection being defective.
After opening the back cover of the WIFI machine, and after taking out the battery and putting it in the machine for a few minutes, we put the new machine in, and then put the machine back to charge.
*Due to the differences between each model, there may be some differences in the model battery and machine size, please contact the company's customer service mailbox (cshanabi@g-gateway.com).
2. Outlaw network.
① Confirmation of WIFI machine, confirmation of correctness or disapproval of 4G/LTE/3G status
※If the problem is due to the problem, please move it to the place or put it in a quiet place and reuse it after a period of time.
② Move the location or place it in a quiet place for a period of time to improve the situation and apply the following methods.
Purchased a new WIFI machine and connected PC or handheld machine.
The lid was opened, the battery was removed and the new one was put in, and the new one was installed.
After removing the internal SIM card, re-install new equipment and power supply.
*Please note that the machine type is different, some parts of the machine are equipped with batteries, and the body of the machine is different.
3． What happens if the WIFI device is lost or stolen?
Due to the human factors involved in the loss and theft, the amount of compensation to be compensated for is due to the loss of property and theft, and the amount of compensation to be paid by the company.
4. What is the nature of the heat in the machine?
Long-term charging and long-term use are possible, if the machine is heated, the machine should be stopped and used for a few minutes.
5. Unlawful WIFI machine.
Please confirm that the name of the connected WIFI machine and the name of the back of the machine match.
*Special attention to the upper and lower case parts of English letters.
The person responsible for any problem will immediately contact the company's customer service.
6.How to use WIFI POCKET?
Unnecessary initial setting. After receiving the goods, the power supply is opened, the name of the WIFI is connected behind it, and the connection can be used immediately after the import and connection.
7. As a result of use, the original contract capacity is exceeded.
If the network flow exceeds the contracted capacity, the network network will provide limited speed reduction.
*Special attention should be paid to the situation of the speed at which the flow rate exceeds the flow rate used by Yuo network, and the illegal provision of withdrawal fees or replacement products.
※If you use too much flow rate, please be careful.
9. Immediately available WIFI machine power supply, also the network flow rate?
Wisdom-type hand-operated machines have automatic app update function, and also have partial network flow capacity, long-term network availability and slow down speed.
*Due to network conditions, we request that you close the WIFI connection.
★Contract
1.What is the shortest contract period?
The shortest contract period is three months. Others also provide 6 month and 12 month leases.
2. How much does it cost to cancel the contract mid-term?
It is possible to cancel the contract at any time during the contract period, due to the nature of the contract, customer's personal factors, mid-term cancellation, and non-refundable product purchase costs.
*Customer's clothing deposit box for those who wish to cancel their contract.
3.Is there a demand return machine?
After cancellation, we will refund the WIFI device (including internal SIM card), and its accessories. (Return transportation fee will be paid by the customer ) .
4. Is it possible to sign a contract?
Contract lawless progress.
5. Is it acceptable for minors?
Contract for illegally registering a minor. A contract for guardianship or guardianship for Yusei.
6. If the return machine is young and long, the demand for compensation will be a little longer.
If the excess deposit is returned on the day of return, the refund fee will be deferred.
After the guest is notified of the date of return, the security deposit will be removed and the deposit will be refunded.
*Return date: Return date is every other day before the termination date of the contract. (postal service)