■Extension plan
If you would like to continue using your current Wi-Fi router, please order an extension from this page.
*When ordering, please enter the name and phone number you used when placing your first order.

■ GlocalMe U3 product information
-Product specifications-

■Contract details
-Usage period-
・6 months plan ➡ 4,600 yen (tax included)/month
・12 month plan ➡ 4,500 yen (tax included)/month S

(*Insurance service subscription: 300 yen (tax included)/month)

*There is no daily bandwidth limit .
*If the amount of data communication exceeds 100GB for the current month (1st to last day), the communication speed will be reduced.
*Multi-carrier network compatible (docomo, au, SoftBank communication network)
● For those who wish to extend:
The extension fee is Please make your payment on the extension usage page.

About rental period:
Example: 6 months Plan Contract End Date: 8/15
New Extension Month FREE Period: 8/16~8/31
New 6 months Extension Plan: 9/1~2/28 

■Notes
-About returns-
●The day after the rental end date (usage end date) is the return date of the loaned equipment.
● Return: To return the rental equipment, please put the rental equipment in the enclosed return envelope and drop it in the nearest mailbox. The mailing date will be the day after the rental end date.
● If your return is overdue without notification, your service will be suspended. We will also charge you a late fee of ¥500/day.
●If the customer does not return the product after the rental period ends, if the scheduled return date has passed, or if the product is damaged or lost after being returned, the customer will be notified and charged.

-About the contract-
●In case of extension, you will need to order again. Please pay the recurring fee.
●About cancellation:
6-month contract customers: If you cancel during the contract period, you will be charged a contract cancellation fee of 6,000 yen (tax included).
12-month contract customers: If you cancel during the contract period, you will be charged a contract cancellation fee of 8,000 yen (tax included).
●(In the case of a Saturday, Sunday, or holiday, the deadline will be the previous business day) [About refunds in the event of a problem] In principle, we will respond only if we receive notification within 3 days of receiving the product. Even if you are unable to use the service due to an error on our part, we will not be able to provide a refund unless you contact us. Similarly, even if you purchase equipment at your own discretion, we will not be able to provide refunds. When issuing a refund, it will take at least one month for the carrier or wholesaler to confirm the usage status and conduct a review.
● If you lose or damage rental items or accessories other than the Wi-Fi router, we will charge you the following compensation.

-Notes-
●When applying, Hanabi Mobile will ask you to upload identification documents to verify your identity. Please upload an image of your identity verification document and we will conduct a document review.

For the upload procedure, Upload your identity verification documents. Please submit one of the following documents (driver's license, health insurance card, residence card, passport)

■For Foreign Residents: We will ask you to upload your personal identification documents (Japan Residence Card) to verify your identity at the time of application. Please upload an image of your identification documents for document screening.

●Please send us at : hanabi@g-gateway.com